Shipping policy

Thank you for shopping at VIBE TEXT! Please review our shipping policy for information about order processing, delivery estimates, shipping costs, tracking, and delivery issues.

1. Order Processing Time

All products sold in our store are made to order.

Orders are typically processed within 2–7 business days before shipment.

Please note that processing times may increase during holidays, sales periods, or times of high demand.

2. Estimated Shipping Times

Estimated delivery times after dispatch are:

United States: 3–8 business days
Canada: 5–15 business days
Europe: 5–15 business days
Other international destinations: 10–30 business days

These are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on the shipping carrier, customs processing, weather conditions, local delivery restrictions, and other circumstances beyond our control.

Please allow time for both order processing and shipping when estimating your delivery date.

3. Shipping Costs

Shipping costs are calculated automatically at checkout based on:

Destination country and delivery address
Package weight and dimensions
Available shipping methods

The available shipping options and final shipping cost will be displayed at checkout before you complete your purchase.

4. Free Shipping and Promotions

Free Shipping on 2 or More Items

Free shipping is offered on eligible orders containing two or more items when the promotion applies. Please confirm that the free shipping option is displayed at checkout before completing your purchase.

20% Off When You Buy 3 or More Items

Eligible orders containing three or more items may qualify for a 20% discount, as advertised on our website. Applicable discounts will be reflected in the order total at checkout.

Promotional eligibility and availability are subject to the terms displayed in our store. Shipping promotions and product discounts may have separate conditions.

5. Tracking Information

Tracking information will be provided once your order has been shipped and tracking is available through the carrier.

Please allow some time for tracking information to become active after dispatch. Tracking updates may be delayed while the carrier processes your package.

6. Split Shipments

Orders containing multiple items may be shipped separately depending on product availability and fulfillment location.

If your order is shipped in multiple packages, the items may arrive at different times. Tracking information may also be provided separately for each shipment when available.

7. International Shipping and Customs

International orders may be subject to additional charges, including:

Customs duties
Import taxes
VAT or other fees imposed by local authorities

These charges are not included in your order total or shipping cost unless explicitly stated at checkout. If applicable, they are the customer's responsibility.

Customs processing may also affect delivery times.

8. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at support@vibetext.shop.

We cannot guarantee that an address can be changed once an order has entered production or shipment.

If a package is returned because of an incorrect address, failed delivery attempts, or an unclaimed package, the customer may be responsible for additional reshipping costs.

9. Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the estimated delivery date at support@vibetext.shop.

Please include:

Your order number
A description of the issue
Photos of the damaged item or packaging, if applicable

We will review the information and work with the relevant production or shipping partner to help resolve the issue.

Delivery delays or missing tracking updates do not always mean a package is lost. We may need to allow additional time for the carrier to investigate.

10. Production and Fulfillment

Our products are made to order, and production is handled by Printify and its fulfillment partners. Production and shipping arrangements may vary depending on the product and delivery destination.